The Spinnery Store LLC Return Policy

At The Spinnery Store LLC, we take pride in offering high-quality products and excellent service. If you need to return an item, please review our policy below:

Returns Eligibility

• Unused and Unassembled Products Only:
  We accept returns only for items that are unused and unassembled.

• Used or Assembled Products:
  Products that have been used, assembled, or altered in any way are not eligible for return.

Return Process

• Restocking Fee:
  A 5% restocking fee will be deducted from your refund amount.

• Return Shipping:
  Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

How to Initiate a Return

1. Contact us at Support@thespinnerystore.com with your order number and the item(s) you wish to return.

2. We will provide you with return instructions.

3. Once the returned item is received and inspected, we will notify you of the status of your refund.

Additional Notes

• Items must be returned in their original packaging whenever possible.

• Refunds will be processed back to the original method of payment, minus the restocking fee, once the return is approved.

Thank you for shopping with The Spinnery Store LLC.
We appreciate your business!